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FAQ

Questions about GroveHub?

Here are the questions we hear most often. If yours is not here, reach us at [email protected].

Getting Started
What exactly is GroveHub?

GroveHub™ is an all-in-one community platform for educators, creators, and community builders. It lets you run classes, host a private community forum, manage events, and do it all under your own brand and custom domain. Think of it as everything you wished Facebook Groups, a course platform, and a chat tool could do together, in one clean space that you actually control.

How is GroveHub different from Facebook Groups?

Facebook Groups are free, but you pay for that with your audience's attention. Ads show up in your group feed, the algorithm decides which of your posts members actually see, and you have no control over any of it. Your members also need a Facebook account to join, which is a dealbreaker for many groups.

GroveHub gives you a private, ad-free space where every post reaches every member. No algorithm, no ads, no strangers wandering in. Your members do not need a Facebook account to join.

How is GroveHub different from Kajabi or Skool?

Kajabi and Skool are both powerful platforms, but they are built for a specific type of creator: one selling high-ticket courses with a big marketing budget to match. Kajabi starts at $119/month. Skool has its own affiliate culture baked in. GroveHub starts at $9/month and is built for people who want a real community, not a funnel.

Do I need to know how to code or build websites?

Not at all. GroveHub is designed to be set up without any technical background. If you can use email, you can use GroveHub. Most community owners are up and running within a day.

Can I bring my existing Facebook group members over?

Yes. You can invite your existing members with a simple invite link. They sign up directly on your GroveHub community, no Facebook account required. Many community owners send one announcement post in their Facebook group and move the whole community over within a week.

Features
What features does GroveHub include?

GroveHub includes a community feed, classes and course hosting, events, live chat, and a member directory, all under your own brand. Higher plans include additional features like more storage and advanced customization. You can see a full breakdown on the pricing page.

Can I use my own domain name?

Yes. GroveHub supports custom domains so your community lives at your URL, not ours. Your brand stays front and center.

Can I sell classes or courses through GroveHub?

Yes. GroveHub is built for educators and creators who want to host classes alongside their community. You can create structured classes with videos and materials, and your students get access through their community membership.

Is my community private?

Yes. GroveHub communities are invite-only by default. Only people you invite can join. No public search, no strangers stumbling in, no one seeing your content without your permission.

Do my members need a Facebook account to join?

No. Members join your GroveHub community directly with their email address. No social media account of any kind is required.

What if I need help getting set up?

GroveHub™ is designed to be self-serve, and most community owners are up and running on their own without any trouble. That said, if you would like personalized help with setup or configuration, we offer consulting on a case-by-case basis. Reach out to us at [email protected] and we can talk through what you need.

Do I need to build a separate website?

No. GroveHub includes a built-in website for your community. Your members land on your branded site, with your domain, your logo, and your content. You do not need a separate WordPress site, Squarespace, or anything else. Everything lives in one place.

Pricing and Billing
How much does GroveHub cost?

Plans start at $9/month (Seedling), with Grove at $39/month and Forest at $79/month. Annual plans are available at a discount. Every plan starts with a 14-day free trial, no credit card required.

Is there really a free trial? Do I need a credit card?

Yes, every plan starts with a 14-day free trial, and no credit card is required to start. You will only be asked for payment information if you decide to continue after the trial ends.

Can I cancel anytime?

Yes. You can cancel your subscription at any time from your account settings. On monthly plans, your access continues until the end of the billing period you have already paid for. On annual plans, you can request a full refund within 30 days of your payment.

What happens to my content and community if I cancel?

Your content belongs to you. Before your account closes, we recommend exporting your member list and any content you want to keep. Contact us at [email protected] if you need help with this.

Families and Youth Communities
Can GroveHub be used for families or youth groups?

Yes. GroveHub is a great fit for dance studios, homeschool co-ops, youth programs, faith communities, and family groups who need a private, ad-free space that does not require a social media account. Community owners are responsible for managing membership and obtaining appropriate parental consent for any members under 18.

Can children under 13 join a GroveHub community?

GroveHub accounts can only be created by adults 18 and older. However, community owners may admit younger members into their communities at their own discretion, provided they comply with applicable laws including COPPA and obtain proper parental consent. Please review our Privacy Policy for details.

Still have a question? We are happy to help.

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GroveHub

An all-in-one platform for families, community builders, creators, and educators who want to own their online presence.

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